competitiveness by offering top quality products and unique services. Taking this approach, the company is determined to grow and prosper along with the customer.

Samsung General Chemicals , a close partner with customers for the past 15 years, has started out anew by joining hands with Total Petrochemical, a chemical specialist belonging to the Total Group, a world -class energy and chemical concern.

Samsung Total operates a large petrochemical complex , consisting of 13 separate plants, at Daesan, in Korea’s Chungnam Province. Output ranges from olefins to polyolefins (polypropylene, polyethylene, etc.), base petrochemicals (styrene monomer, etc.), byproduct fuels, solvents and other downstream petrochemicals used in everyday life.

Customer satisfaction is the highest value pursued by Samsung Total. To this end, the company has adopted the motto “Our office is where the customer is,” and pursues a customer-oriented approach. The “mobile office’ concept was adopted in 2002. Extensive technical training is given to all sales representatives, qualifying them as “sales engineers” who provide a wide range of distinctive services.